Operations portal
ZIPWASH command centre
Support, compliance, payments, payouts, service areas, and audit queues will live here.
18
Compliance reviews
DIDIT, Home Affairs, VerifyNow manual queues
7
Payment exceptions
PayFast failures, duplicate callbacks, refunds
4
Payout holds
Disputes and approval timeout reviews
3
Safety tickets
No-shows, masked call misuse, blocked users
Compliance review
DIDIT, Home Affairs, VerifyNow, appeals, and manual activation decisions.
Payments and payouts
PayFast callbacks, refund approvals, payout holds, and ledger evidence.
Support and safety
Disputes, no-shows, blocked users, safety escalations, and audit trails.